This electronic Journal was written for people who are responsible for leading or implementing improvement initiatives. Inside each 64-page issue, leaders share their practical experience and personal insights. Concise, easy-to-read articles, formatted for quick reading and recall, offer new ideas, tools, and perspectives from business, industry, health care, education, and government.

The Journal of Innovative Management is full of ideas for building real change and lasting improvement. Journal articles include all Malcolm Baldrige National Quality Award winners, and describe best practices from some of the world's most successful companies who've used improvement principles and tools to outpace their competition and reduce costs.