This course is designed to provide awareness of Six Sigma principles to employees at any level in the organization. Students will learn to identify the benefits of a Six Sigma implementation, how the DMAIC process is used, and the roles of various team members.

Learning Objectives:
- Benefits of a Six Sigma implementation and why Six Sigma works in contrast to other quality improvement programs.
- Questions and considerations in the Six Sigma project selection process.
- How the DMAIC process can be used to achieve the stated goals.
- Six Sigma metrics including DPMO, Sigma Quality Level, defect rate, specification limits and standard deviation.
- Roles and responsibilities for people in the Six Sigma support infrastructure as well as for each employee.
- How each individual employee's support can help achieve results.

Learning Modules Included
- Six Sigma Introduction
- Voice of the Customer
- Pareto Analysis
- SIPOC
- Introduction to Process Mapping
- Cause and Effect Diagrams

Key Features
Engaging
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Flexible and Modular
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