| Mobilizing Change Using the 7 Infrastructures | ||||
The CQM Quality Improvement Toolkit, which is comprised of nine manuals, is based on the work of professor Shoji Shiba, with contributions from hundreds of practitioners. Incorporate these tools in your organizations quality/continuous improvement programs, and build a solid foundation with a common language and well versed tools. Total participation in the improvement process is possible using the 7 Infrastructures Model. This informative guide illustrates an approach for mobilizing your organization toward total involvement. Ways to ensure complete participation across your organization include: - Introducing new systems, processes, and improvement methods. - Ensuring people can and do use these new systems, processes, and improvement methods. - Making sure the methods are integrated into your organization's way of doing business. - Providing a method to keep improvement and organizational learning going.
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