| The 7 Step Problem Solving Method | ||||
The CQM Quality Improvement Toolkit, which is comprised of nine manuals, is based on the work of professor Shoji Shiba, with contributions from hundreds of practitioners. Incorporate these tools in your organizations quality/continuous improvement programs, and build a solid foundation with a common language and well versed tools. For teams that need to solve complex organizational and business problems, The 7-Step Problem Solving Method is full of extensive graphics, practical examples, and helpful hints. This valuable resource shows you how to standardize your approach to problem solving, achieve greater team participation in problem-solving exercises, focus on the most important problem your team faces, and develop effective solutions.
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