Enhance Your Ability To Lead Improvement
To be effective at improvement, you need an array of good tools and the knowledge to apply them. You need Lean to eliminate waste from your processes, Six Sigma to reach the highest levels of quality, and Innovation to find new solutions to age-old problems.
GOAL/QPC has integrated these three skills sets into a single, 10-day course: Lean Six Sigma Innovation Green Belt. Taught by Lean, Six Sigma, and Innovation Black Belts - and based on GOAL/QPC's award-winning Memory Jogger pocket guides - this two-part workshop gives you not only the information and practice you need, but also effective coaches to ensure that you succeed.
You will learn to:
- Use value stream maps to document your key value - creating processes from the customer's perspective, and to identify non-value-added work. You'll learn to use Lean/Kaizen events to eliminate waste and its drivers
- Work on and lead Green Belt projects. You'll explore DMAIC process improvement method tools and techniques, develop facilitation skills, and work on actual projects
- Generate more and better ideas for improvement, and integrate the six levels of innovation into Lean Six Sigma to produce a robust improvement process
Whether your focus is process, improvement, or breakthrough, this intensive training will help you lead improvement initiatives to success.
Topics
Lean:
- Lean, the Lean Pathway, and associated approaches
- Value stream maps, their use, and critical success factors that support value stream mapping
- The eight categories of waste
- Selecting appropriate team members to create value stream maps and carry out Lean/Kaizen events
- Key roles and responsibilities and issues to be addressed in implementing Lean events
- Follow-up activities after a Lean/Kaizen event
Six Sigma:
- Introduction to Six Sigma, process improvement design, and process management methodologies
- The DMAIC methodology, outputs, tools of each step, project roles and responsibilities
- DEFINE: team charter, critical-to-quality characteristics (CTQs) from your customer's perspective, and a high-level map of the process under study
- MEASURE: data collection, operational definitions, measurement systems, types of variation and appropriate data analysis, data patterns, process sigma calculations, process mapping, and process analysis
- ANALYZE: identification of root causes and verification with data
- IMPROVE: development, piloting, and implementation of solutions that address root causes; use of data to evaluate your solutions
- CONTROL: maintenance of gains by standardizing work methods or processes, anticipating future improvements, and preserving project lessons
- Storyboard project presentations, team stages, facilitation, group dynamics, conflict
Innovation:
- Tools to get out as many ideas as possible, tools to think outside the box, and how to coach team members to succeed at using these tools
- Coaching team members to escape their psychological inertia and old ways of thinking
- Tools to focus idea generation in the direction of solving your particular problem
- Coaching team members to identify idea solution elements and parameters of the solution space
- How to identify problems that require black belt innovators and what help they can provide
Who Should Attend:
Managers, change agents, project managers, team leaders & team members who will be involved in Lean Six Sigma or other continuous process improvement projects.
What's Included:
- Lean Six Sigma Innovation Workshop Participant Guide
- The Six Sigma Memory Jogger II
- The Lean Enterprise Memory Jogger
- The Creativity Tools Memory Jogger
- The Memory Jogger II, Healthcare Edition
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PRODUCTS