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Course Instructors' Biographies

GOAL/QPC's and CQM's instructors are a select group of seasoned professionals who possess extensive managerial, consulting, and training experience.

Several instructors have been affiliated with GOAL/QPC and CQM since its inception and have played an important role in designing the courses they teach.

All have contributed to the effective delivery of our courses and continue to update the courses to ensure they are taught in an interesting format, develop needed skills, and are relevant to today's organizational challenges.

View full course calendar.

Course Instructors

Ingrid Bens

Lisa Boisvert

John Canfield

Pamela Gladwell

Nicholas Governale

Stephen H. Hacker

Warren Harkness

Bob King

Tim Kloppenborg

Weston Milliken

James Rollo

Ranjit Roy

Charles Slavin

Don Smith

Gregory Watson