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(Self-Paced eLearning)

Facilitation Core Skills
E-Learning Program

(3 month or 6 month access)

for as low as $15.00 per student


This e-learning program was created by Ingrid Bens, one of the world's leading names in facilitation. Ingrid designed this course in the same user-friendly manner she used in her bestselling books: Facilitating With Ease! and Facilitation at a Glance!

Click here to see sample presentation

Facilitation Tutor

Why do I need this training?

This program is for anyone who needs to learn how to manage complex group interactions. While the cores skills taught are applicable for neutral, third-party facilitators, the program also addresses their use by leaders and team members.

This program is an ideal introduction for those who are unfamiliar with facilitation. It’s also an excellent refresher of proper technique for those who have been facilitating for some time.

 

Program Features
- The program is organized into ten lessons.
- Each lesson isolates a single, important technique.
- Each core skill is demonstrated in a group setting.
- Theoretical models are clearly and simply explained.
- Interactive exercises and structured practice activities accompany each lesson.
- Each lesson is supported by downloadable workbook pages.
- The program is linked to an on-line bookstore featuring recommended further reading.
- A final test allows learners to receive a Certificate of Completion.

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Customer Feedback:

"I finished the workshop yesterday and passed the test with 30 out of 30!  Just wanted to let you know that I found the course very useful.  As a seasoned facilitator, there was a lot I knew and was doing already, but this formalized many of my processes and approaches and gave me a few insights to areas where I could do better/worry less. I drew a mind map of the learning I gained and I will refer to that each time I create a new workshop/facilitating opportunity. I was initially concerned that I had paid too much … but I got my 99 dollars worth and more!"

...

"The course was fun to take - easy to navigate, comprehensible, cleary stuctured, divided into workable units. I enjoyed the brief films as practical illustrations of the unit content. Summaries at the end of each lessons helped me remember the most important ideas. I will recommend the course to my colleagues."

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Lesson 1 – Introduction to Facilitation
- introduces the concept of facilitation: it’s purpose and underlying beliefs
- provides an overview of the foundational content/process model
- clarifies misunderstanding about facilitator assertiveness
- examines how leaders can balance facilitating with being directive

Lesson 2 – The Five Core Practices
- describes the five core practices of facilitation
- demonstrates the five core practices in action
- explores the boundaries of neutrality
- recommends ways to use the five core practices in various settings

Lesson 3 – The Start Sequence

- provides a clear structure for beginning any facilitated session
- offers examples of start sequences of varying complexity
- shows how the start sequence can be used to maintain focus
throughout any facilitated session

Lesson 4 – Establishing Norms
- explores the challenging situations that occur in meetings
- shows how norming can create and maintain a positive meeting climate
- demonstrates how targeted norming can be used to deal with difficult situations

Lesson 5 – Recording Group Ideas
- describes the purpose and importance of flipchart note taking
- creates awareness of both the best and worst practices of recording group ideas
- describes the rules of wording and demonstrate them in action

Lesson 6 – Conflict Intervention Techniques

- emphasizes the importance of assertively managing conflict in groups
- provides a technique for intervening to redirect member behaviors
- share a specific model for addressing group conflict that is both non-confrontational and effective
- provide guidance for getting through those difficult moments in any meeting.

Lesson 7 – Process Checking

- explores the hidden reasons that meetings falter
- provides a specific set of steps for taking the pulse and restoring group effectiveness
- shares techniques for conducting written process checks

Lesson 8 – Conversation Structure

- describes the two categories of conversations
- provides strategies for using the two types of conversations to manage complex decision-making discussions
- offers specific strategies for managing the dynamic shift between these two modes

Lesson 9 – Decision-Making Tools

- outlines the various ways that groups can make decisions and clarify
whether they unite or divide group members
- demonstrates situations in which each approach is applicable
- illustrates how various decision-making tools can be used in combination to arrive at solutions everyone can live with

Lesson 10 – Ending a Facilitation

- provides a checklist of what facilitators do to effectively end facilitated discussions
- demonstrates a variety of ways to bring closure
- provides tools for overcoming blocks to consensus
- provides a format for action planning
- shares strategies to avoid poor follow-through

 

             

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Facilitation Practice Workshop. Provides practice and coaching for those who have taken the Facilitation Tutor e-learning program. Download Sample
 

Sign-up Today for 3 month or 6 month access

Facilitation Tutor Program Outline — Download Outline in PDF


Click here to purchase your seats

No. of Students
3 months
6 months
1
$ 99.00
$ 149.00
2–10
$ 75.00
$ 120.00
11–50
$ 60.00
$ 95.00
51–100
$ 45.00
$ 65.00
101–500
$ 30.00
$ 45.00
501–1000
$ 25.00
$ 35.00
1001–2000
$ 15.00
$ 25.00

Click here for more purchasing information(PDF)

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Customer Feedback:

Date: Friday 10th December 2010 11:50
I finished the workshop yesterday and passed the test with 30 out of 30! Just wanted to let you know that I found the course to be very useful. As a seasoned facilitator, there was a lot I knew and was doing already, but this formalized many of my processes and approaches and gave me new insights into areas where I could do better/worry less. I drew a mind map of the learning I gained and will refer to that each time I create a new workshop/facilitating opportunity. I was initially concerned that I had paid too much...but I got my 99 dollars worth and more!

Date: Friday 12th March 2010 12:57
It was awesome!

Date: Friday 23rd July 2010 10:34
I was delighted by this course of Ingrid's, it was very simple to step through the facilitation process, learning and observing the situations and how to handle them. This course provides a solid base for building your facilitation skills and would be helpful for anyone involved in business these days. I highly recommend this course as well as anything else Ingrid is involved in.

Date: Friday 25th June 2010 08:41
It would be useful to have had some content on facilitation when you are part of a team rather than a designated facilitator.

Date: Friday 9th April 2010 02:35
I THOUGHT THE COURSE WAS VERY WELL DONE AND ORGANIZED IN LOGICAL PIECES. THE CONCEPTS ARE CLEAR AND WELL PRESENTED. THE VIDEO EXAMPLES WERE ABOVE AVERAGE AND PRETTY REALISTIC. I AM INCORPORATING MANY OF THE IDEAS IN THE WORK THAT I DO. Justin Ryan

Date: Monday 12th April 2010 08:08
Blended learning - e-learning plus in-class - worked very well. I don't think it would have been as effective with just the e-learning portion.

Date: Monday 16th August 2010 12:46
Very impressived and useful on-line course. Thank you.

Date: Monday 1st February 2010 03:25
this is the best course ever!!!

Date: Saturday 13th March 2010 08:10
This is a great, great course......keep it up!!

Date: Saturday 4th September 2010 10:53
I woule like to suggest and kindly request the creation of another e-programme, this time for "advanced skills" in the lines of the related book of Mrs Bens. Kind regards — Nikolas

Date: Thursday 9th December 2010 05:56
The course was fun to take - easy to navigate, comprehensible, cleary stuctured, divided into workable units. I enjoyed the brief films as practical illustrations of the unit content. Summaries at the end of each lessons helped me remember the most important ideas. I will recommend the course to my colleagues.

Date: Tuesday 13th July 2010 06:14
The course was above expectations, more comprehensive than I could imagine! I realized that facilitation is a skill that needs a lot of practice, like coaching, but more complex. The "group practice observation sheet" will be helpful i this practice.The "conflict managing" and "decision options chart" were especially useful. On the "facilitation Cue Card" there is a "Tool kit" and I missed an explanation of some of these tools i.e Force-field Analysis, Root Cause Analysis and Systematic Problem Solving. Being a certified NLP coach the core beliefs and core practices were familiar to me.

Date: Tuesday 7th July 2009 02:12
The information on making interventions really cleared up a major area of confusion for me. I never really knew if it was ok to speak up to people who were acting out or what to say to them. The three-step intervention model is now etched in my memory!

Date: Wednesday 16th September 2009 09:24
We purchased a large block of seats and opened enrollment to quite a few people who are not part of the facilitator network. One of our regional lawyers took the training and he took the time to send us a note to say how great he thought it was, especially the video clips showcasing techniques. Thought you would like to know

Date: Thursday 9th April 2009 09:31
This course gave me insights into some of the finer points or facilitation that I had frankly never thought about. Being able to go back and take a second look at some of the videos was also very helpful. I'm going to recommend this to my entire team.

 

 



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