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Collaborations: Healthcare: Quality in Healthcare

ASQ Healthcare Research Project
Healthcare Debrief of Last 15 Years of Quality in Healthcare

In 1988, Don Berwick and Blain Godfrey led a national demonstration project to see if industrial quality methods could work in healthcare. Since then quality activities have greatly expanded in healthcare. Some have succeeded and some have failed. An estimated one million Americans have died from healthcare mistakes since 1988.

Before we chart the next five years of activity, we need to spin the PDCA cycle and see what we can learn from studying the last fifteen years. Participants include Don Berwick, IHI, Stephen Jenks, Assistant Surgeon General (Quality in Medicare).

The Best of Healthcare Research in the Last Five Years

Healthcare is filled with research. We need to build on the best. This group will determine the criteria for judging the best and identify the best research worldwide. This will result in a base for further research and will be able to be accessed from a single website.

ASQ Worldwide Research Project
Healthcare Focus


There are three projects contemplated at the moment:

1. A debrief of the last 15 years of quality in healthcare. What can we learn about what has worked and not worked in building the future?

2. What is best research that has been undertaken on quality in healthcare in the last 5 years. There is an overabundance of information. We need to direct researchers to the best data so they can build on it.

3. ASQ has funded the first phase of COLA’s project which is investigating what factors lead to and retard continuous improvement activities in non-medical physician office practices?

The last meeting was at the AQC in May 2003. The minutes

ASQ research has partially funded research by COLA to identify factors for Improving Physician Office Practices in Non-Medical Aspects