Giving Your Data A Voice
Tuesday, April 24th 3:00 pm –- 4:00 p.m.

Overview:
Companies routinely collect all kinds of data. Many organizations have elaborate computer systems to collect and analyze data. However, companies struggle with not having the right data, with having so much data they enter analysis paralysis, or they often rely too heavily on one or two measures.

In this one-hour session, Professor Riaan Van Zyl and Cathleen Holzknecht will help you to look at your data in a whole new way. This session addresses three common problems:  1) Companies do not interpret their data correctly; 2) Companies do not rely on valid data at the point of sale; and 3) Most companies do not know if their data is valid.  These problems lead to incorrect assumptions and conclusions, and failure of companies to understand the underlying cause and effect relationships.

Professor Van Zyl and Cathleen Holzknecht will provide an overview of  a ‘- business engine’- system that helps companies to input and better understand multiple variables in their systems, and how those variables collectively impact results.

Who Should Attend:
CEOs, senior leaders, and anyone in the organization responsible for interpreting and acting on data.

Presenters: 
Riaan Van Zyl is Associate Dean for Research and Professor of Social Work at the University of Louisville's Kent School of Social Work.  Professor Van Zyl is also a partner in StratoScience USA, a firm that specializes in multivariable analysis and prediction of results.  He has a Ph.D. in Social Work from the University of Natal (South Africa) with an emphasis on human social functioning and measurement.  His research interests include evaluation in social work and of adult learners, development of assessment measures and protocols, assessment of prisoners, program evaluation, and social policy in developing countries.

Cathleen Holzknecht is the Product Manager / Senior Consultant for the Healthy Hospital™  Program at Innovative Productivity, Inc. Cathleen has over 20 years experience in the areas of industrial engineering, quality engineering, sales, marketing, strategic planning and business system development.  Cathleen is a RAB certificated Lead Auditor for ISO 9000:2000, former senior examiner for the KY Quality Award, has served on the boards of Kentucky Quality Council and Custom Quality Services and is the 2003 recipient of The Center for Quality of Management’s Thomas Lee Meritorious Service Award.  Cathleen has a BS in Industrial Engineering and a Masters of Engineering Management from the University of Louisville.

Contact Customer Relations to inquire about your questions or comments at 800.643.4316 or email us at service@goalqpc.com.