Helping industry flourish with greater quality, efficiency and a stronger workforce.
Our basic to critical tools for continuous improvement, quality, and organizational excellence are brought to you through our Memory Jogger series of Pocket Guides. Our on-site training programs use a combination of lecture, case studies, and hands-on activities to teach key concepts and provide practical experience with improvement tools. Start with the Memory Jogger 2 Training Materials

Strategic Planning

A must read and share, STRATEGIC PLANNING USING HOSHIN KANRI - by Lisa Boisvert, from this NEW WHITEPAPER Download FREE PDF

Facilitation at a glance

Learn Why Facilitation Matters - Ingrid Bens, in this HOT NEW WHITEPAPER Download PDF

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e-Learning Courses: Learn about Lean Six Sigma Fusion, Root Cause Analysis, SPC Basics, Descriptive Statistics and Managing Change.

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Memory Jogger eBooks are now available. Purchase multiple copies of our Memory Jogger 2 or singles of most titles through iTunes, Amazon, and Barnes & Noble. See which Memory Joggers are available on eBook.

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BTW, I still treasure my experience in one of your I TQM facilitator classes back in 1990.

Marty Fenelon
Eastern Connecticut State University

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